A resource on US Healthcare IT, medical billing & revenue cycle management
CA CareOpsByAli by Ali Murtaza Hassan
Healthcare IT & Revenue Cycle Management

Documenting the real work behind US healthcare billing — one claim, one workflow at a time.

I'm Ali Murtaza Hassan, a medical coder and revenue cycle specialist based in Lahore, Pakistan, working remotely across US healthcare systems. This site is where I share the research, patterns, and lessons I run into every day — denial trends, coding nuance, EHR quirks — for anyone else navigating this field.

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Currently

Billing Coordinator

Edge · Remote, Lahore, Pakistan
  • Focus: Medical coding — Brain & Spine specialty
  • Background: B.S. Human Nutrition & Dietetics
  • Core skills: ICD-10, CPT, HCPCS, Denial Management
  • Systems: Epic, Availity, Kareo, Tebra, Cerner
+29%
First-pass claim acceptance improvement
−17%
Denial rate reduction (Brain & Spine coding)
90%
Manual effort reduced via denial automation
187
Insurance denial projects automated
Experience

A path through healthcare operations — clinical, then coding, then systems.

From frontline COVID-19 response to denial automation at scale — here's the real trajectory behind this work.

JUN 2026 — PRESENT

Billing Coordinator

Edge · Remote, Lahore, Pakistan
  • Perform medical coding for specialty cases including Brain and Spine, translating complex medical claims into accurate, compliant codes.
  • Improved first-pass claim acceptance ratio by 29% and reduced denials by 17% through precise coding and adherence to payer-specific guidelines.
  • Handle and resolve denials across Commercial Insurance, Medicare, Medicaid, Workers' Compensation, and Motor Vehicle claims.
MAR 2026 — AUG 2026

Scheduler & Care Coordinator

ScribeRunner · Remote, Lahore, Pakistan
  • Coordinated patient appointments and managed provider calendars across multi-specialty practices.
  • Reduced scheduling conflicts and no-show risk by 15% through improved patient communication workflows.
  • Streamlined front-end scheduling processes to improve provider time utilization.
JAN 2025 — JAN 2026

Representative Medical Coder

Medcare MSO · Remote, Lahore, Pakistan
  • Coded diagnoses and procedures across Internal Medicine, reducing denials by 24% and improving first-pass acceptance to 97%.
  • Coded Pain Management and nursing facility documentation, reducing related denials by 8% with a 95% first-pass acceptance rate.
  • Translated endoscopy and GI documentation for Gastroenterology cases, reducing bundling errors.
MAY 2023 — OCT 2024

Product Improvement Analyst

CureMD · On-site, Lahore, Pakistan
  • Achieved a 90% reduction in manual effort across 187 insurance denial projects by automating denial management workflows.
  • Led the RCM team on a Denial Automation project, designing expert-system rules that strengthened revenue cycle performance.
  • Analyzed billing and claims data across 50+ client practices using Power BI and Izenda Reports to surface automation opportunities.
JUL 2021 — APR 2023

Front Line Worker (COVID-19)

District Health Authority · On-site, Lahore, Pakistan
  • Deployed as emergency paramedic staff supporting a 20–50 patient ward under high-pressure clinical conditions.
  • Led community outreach campaigns on COVID-19 prevention and vaccination.
  • Managed clinical documentation and case files to support medical team coordination.
Core Competencies

What this work is built on.

Revenue Cycle Management (RCM) Medical Coding — ICD-10, CPT, HCPCS Appeals Management Claims Denial Management Medical Billing EHR / EMR Systems AR Follow-Up Clinical Documentation Review Medical Necessity Review HIPAA Compliance
Research & Notes

Latest from the field.

Real patterns and lessons from working inside the US healthcare billing system — updated as I run into them.

Denial Management

Denial Management 101: Why Clean Claims Still Get Rejected

A breakdown of the most common denial reasons I see across Commercial, Medicare, and Medicaid claims — and how to prevent them upstream.

6 min read
Coding Practice

ICD-10 Nuance in Brain & Spine Coding

Coming soon — notes on modifier use and medical necessity documentation in neuro-spine cases.

Draft
Systems & EHR

What Working Across 10+ EHR Systems Teaches You

Coming soon — a comparison of workflow friction across Epic, Kareo, Cerner, and more.

Draft
Community

Built with the people living this work.

Every article on this site has a comment section where you can share what you're seeing in your own practice, question a coding decision, or point out something I got wrong. This isn't a broadcast — it's a working notebook, and I want your input in it.

How to take part

Open any article, scroll to the comments, and sign in with a free GitHub account to join the discussion. No account creation on this site required — just your existing GitHub login.

Get in Touch

Have a case, a correction, or a question?

Reach out directly — I read and respond to every message.